Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Qlipsy.ai ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered video generation service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Payment Information: Billing details processed securely through our payment processor (Polar)
  • Content Data: Video topics, scripts, preferences, and settings you provide for video generation
  • Platform Connections: When you connect third-party platforms (YouTube, etc.), we store authentication tokens

2.2 Automatically Collected Information

  • Usage Data: How you interact with our service, features used, and video generation metrics
  • Device Information: Browser type, IP address, operating system, and device identifiers
  • Cookies: We use cookies and similar technologies for authentication and analytics

3. How We Use Your Information

We use your information to:

  • Provide and improve our AI video generation service
  • Process payments and manage subscriptions
  • Generate and publish videos based on your preferences
  • Communicate with you about your account and service updates
  • Analyze usage patterns to improve our platform
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Storage and Security

We store your data securely using industry-standard practices:

  • Database: Hosted on Neon PostgreSQL with encryption at rest
  • Video Storage: Cloudflare R2 with secure access controls
  • Authentication: Passwords are hashed using bcrypt
  • API Keys: Third-party API keys are encrypted in our database

5. Third-Party Services

We use the following third-party services that may process your data:

  • OpenAI: For AI script generation
  • ElevenLabs: For text-to-speech conversion
  • Runware: For AI image generation
  • Cloudflare: For hosting and content delivery
  • Polar: For payment processing
  • Trigger.dev: For background job processing

Each service has its own privacy policy. We recommend reviewing their policies to understand how they handle your data.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information:

  • With third-party service providers necessary to operate our service
  • When required by law or to protect our legal rights
  • In connection with a business transfer (merger, acquisition, etc.)
  • With your explicit consent

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your account and data
  • Export: Download your content and data
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at admin@qlipsy.ai

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal, security, or business purposes for up to 90 days.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: admin@qlipsy.ai
Website: https://qlipsy.ai